We understand that one of the largest areas of concern for surgery patients is related to paying for the procedure. During the consultation process, our administrative team will work behind the scenes to generate a financial estimate stating both the full cost of your surgery, as well as the estimated “out of pocket” cost for patients who carry applicable insurance policies. Once your out of pocket cost has been determined, our team is available to answer questions regarding payment options, including longer term financial arrangements such as financing with a third party medical creditor (such as CareCredit or Springstone). For your convenience, we also accept Visa, MasterCard, AmericanExpress and Discover. Please do not hesitate to ask questions. Our administrative team is here to serve you, and we are happy to work with your insurance company on your behalf, regardless of our network status with your carrier.
Your full estimated out-of-pocket payment is due at the time service is rendered unless other arrangements have been made in advance, and we can always be reached by phone at Columbia Phone Number 803-699-5900 if you need to discuss your account. Many times, a simple telephone call can clear up any misunderstandings.
Please remember that you are fully responsible for all fees charged by this office regardless of your insurance coverage.
After your procedure is completed, you will receive a monthly statement until the balance has been paid in full. Most insurance companies will respond and process claims within four to six weeks. Please call our office if your statement does not reflect payments made by your insurance company during that time period. Any remaining balance after your insurance has paid its portion is your responsibility. Your prompt remittance is appreciated. We can make arrangements for a monthly payment plan, but that must be implemented prior to any actual procedures.